Privacy
Policy.

1. Information We May Collect

PhoenixPack may collect information provided voluntarily through website forms, quotation requests, emails, phone calls, meetings or commercial correspondence.

• name and surname
• company name and position
• email address and phone number
• country, city and business address
• product interest, order volume and commercial inquiry details
• technical project details submitted for OEM or custom manufacturing discussions

2. Purpose of Processing

Collected information may be used for responding to inquiries, preparing quotations, evaluating distributor requests, managing OEM projects, communicating with customers, fulfilling legal obligations and improving PhoenixPack’s commercial operations.

3. Contact & RFQ Forms

Information submitted through contact or request quote forms is used to evaluate the relevant inquiry and communicate with the sender. PhoenixPack may contact the sender by email, phone or other business communication channels regarding the submitted request.

4. Cookies & Website Analytics

This website may use cookies or analytics technologies to improve user experience, understand website performance, measure traffic and enhance content. Users may manage cookie preferences through browser settings.

5. Data Sharing

PhoenixPack does not sell personal data. Information may be shared only when necessary with authorized employees, service providers, logistics partners, legal advisors, financial advisors or public authorities where required by law or business necessity.

6. Data Security

PhoenixPack takes reasonable administrative, technical and organizational measures to protect submitted information against unauthorized access, loss, misuse, disclosure or alteration.

7. International Business Communications

As PhoenixPack conducts international trade and export-related communications, personal and commercial information may be processed in connection with cross-border business inquiries, distributor relations and export operations.

8. Data Retention

Information may be retained for as long as necessary for commercial evaluation, legal compliance, accounting obligations, dispute prevention, customer relationship management and legitimate business purposes.

9. Your Rights

Depending on applicable law, individuals may request information regarding their personal data, correction of inaccurate data, deletion, restriction of processing or objection to certain processing activities.

10. Contact

For privacy-related inquiries, you may contact PhoenixPack through the official contact channels listed on this website.